Transforming Inventory Visibility for a Beauty Subscription Brand

THE PROBLEM

Fueled by rapid growth and highly customizable offerings across thousands of fast trending brands, the organization’s inventory ecosystem became exponentially complex. The business manages millions of recurring shipments each month, thousands of active SKUs, and frequent product launches, each exhibiting distinct demand patterns across multiple subscription tiers and channels.
The presence of multiple operational systems, combined with channel-specific business rules, resulted in fragmented inventory visibility. Maintaining a single, consistent understanding of available inventory across the enterprise became increasingly difficult.
In parallel, heavy reliance on manual, spreadsheet-driven processes for demand planning, Available-to-Promise (ATP) checks, and inventory reconciliation introduced delays.

A centralized Inventory Availability Platform was deployed using OnePint.ai’s OneTruth platform to establish a single, authoritative source of inventory availability.
Core inventory workflows, including ATP calculations, inventory reconciliation, and exception monitoring, were automated across systems. This significantly reduced manual operational overhead while enabling near real-time, channel-level visibility, enhanced further through AI-driven insights.
The platform’s scalable and flexible architecture enables support for evolving business needs, such as new subscription programs, emerging fulfillment models, and additional consumer experiences, without rework to the underlying inventory stack.

A unified inventory visibility “brain”, enabling near real-time decision-making across planning, operations, and customer experience. Early results demonstrate the potential to reduce manual inventory reconciliation effort by 20–30% and improve
inventory availability accuracy by 3–5%.
Positioned the brand to gradually reduce average inventory on hand from approximately 3 months toward 2.5 months, meaningfully lowering annual obsolescence currently measured in low single-digit millions of dollars.
Enabled virtual inventory segmentation across complex business buckets from common warehouse pools, allowing to optimize allocation across highly customized subscription programs while maintaining operational simplicity and supporting higher order volumes.